Linköping, Sweden and Shelton, CT – January 31, 2020 – International medical imaging IT and cybersecurity company Sectra has won the prestigious customer satisfaction award ‘Best in KLAS’ for the seventh consecutive year in the US. Sectra has swept both segments (Large – 300K+ Studies and Small – <300K Studies). For the first time, the company was also ranked as number one in Canada and was awarded ‘Best in KLAS’ Global PACS (Canada). The awards are given by the healthcare IT data and insights company KLAS Research.
“When our customers improve their quality of healthcare and become more efficient by using our solution, we have succeeded,” says Dr. Torbjörn Kronander, President and CEO of Sectra. “Happy users are the ultimate proof of customer satisfaction and it’s an honor to be acknowledged for it.”
The first Sectra PACS was installed in 1993 and today, the company is approaching 2,000 installations worldwide. Sectra PACS is an integral part of Sectra’s enterprise imaging solution comprising VNA and spanning image-intense departments such as radiology, breast imaging, pathology, cardiology, and orthopedics.
“Sectra listens. They frequently touch base. Their product is probably the best that we have seen. Our users are highly satisfied. And Sectra is very easy to work with,” says a US Director, October 2019.
“Sectra’s service is fantastic. They are proactive. Their communication is excellent. The system is extremely user friendly. The interface is very easy to use and is very intuitive. Very little training is needed for new users,” says a Canadian Manager, October 2019.